Refund Policy

Last updated: July 22, 2026

At Gallo Coffee, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items

• Opened or used coffee products
• Gift cards
• Downloadable products
• Items marked as final sale

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

Exchanges

If you received a damaged or defective item, we will gladly exchange it. Please contact us within 7 days of receiving your order with photos of the damage.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order. Original shipping charges are non-refundable.

How to Initiate a Return

To start a return, please contact us with your order number and reason for return. We will provide you with return instructions.

Contact Us

If you have any questions about our Refund Policy, please contact us at: Gallo Coffee